How to Reserve

Here's how to reserve rental cars through DOcar app:

  1. After downloading DOcar app, open the application from your phone.
  2. Fill in your travel data in the provided search box.
  3. A list of available cars will appear in accordance with the date you have previously entered. Tap the “Reserve” button to choose the rental car that suits you.
  4. After selecting the car, you will be directed to the car details page.
  5. If you find the car suitable, tap the “Reserve Now” button.
  6. Fill in the order form, include your contact information and pick-up details. Tap the “Continue” button to process the reservation.
  7. You will be directed to the payment method form. You can decide to pay off the invoice or pay 25% DP in advance. Select a payment method and tap the “OK” button to continue.
  8. If you select bank transfer payment method, you will be redirected to the payment details page. Tap the “Pay” button to begin the payment process.
  9. Check your email to find the verification code. Enter the code in the box below “verification code”.
  10. Complete the payment process within a certain time (see the countdown displayed later). If you cannot complete the payment process and confirm within the given timeframe, your reservation will be cancelled automatically by the system.

If you have any further questions, please contact:

Phone: (0271) 7461745 (office hours) or 0822-2123-2123

Email: support@docar.co.id

Payment
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